Returns Policy
Capital Computers operates a fair and reliable returns policy.
- Please ensure that the goods are complete with all original packaging. Enclose a copy of the invoice and a brief explanation of the reason for return.
- You should inspect goods when you receive them for defects or damage. If the goods are found to be defective or damaged you must contact us immediately. We will not accept return of goods damaged as a result of neglect or misuse, this applies equally to the original packaging.
- All non faulty returned goods will incur a 20% re-stocking charge, except in event of special orders of which are not returnable unless faulty.
- Faulty goods will be returned and replaced with a cost equivalent under warranty.
- You must bear the cost of return.
- In all correspondence include your name, address and telephone number so that we can contact you.